Terms and Conditions

Last updated: 1 January 2025

GrantPro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

1. Information We Collect

We may collect information that you provide directly to us, including when you create an account, submit applications, contact support, or subscribe to our communications. This may include your name, email address, organization details, and any other information you choose to provide.

We also automatically collect certain technical information when you access our services, such as your IP address, browser type, device information, and usage data through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process grant applications and communicate with you about your submissions
  • Send you updates, newsletters, and marketing communications (where you have opted in)
  • Respond to your inquiries and provide customer support
  • Detect, prevent, and address fraud and security issues
  • Comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our platform, with program administrators in connection with grant programs you apply to, or when required by law or to protect our rights and safety.

4. Data Retention and Security

We retain your information for as long as your account is active or as needed to provide services and comply with legal obligations. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, or to data portability. You may also withdraw consent where we rely on it. To exercise these rights, please contact us using the details below.

6. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at contact@grantpro.com.